OUR WORK

EXAMPLES OF OUR WORK

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Quick Before it Melts!

For Nationwide Autocentres we were entrusted with personalising... Find Out More

 
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Premier League Fulfilment!

Send handled the fulfilment of membership cards and members... Find Out More

 

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B&Q Case Study

B&Q CASE STUDY

Increased footfall!

Every year B&Q entrusts Send with direct communications for their new store launches and refurbishments. To ensure the best possible launch we provide our marketing insight to tailor the message appropriately and direct the communications to maximise response.

Carrying out detailed store surveys and competition assessments Send profile the catchment areas for stores launching new showrooms, focussing incentivised direct promotions at a new target audience, with spectacular response rates.

Send take the current database of B&Q customers, profile and prioritise the contacts, noting the key local characteristics. Using this local profile, new prospect data is selected and contacted.

Direct communications methods such as SMS text, Email, and Direct Mail are used to inform customer of the changes in store and to promote the launch events and special local offers; resulting in increased footfall and additional sales.